Amazon Account Manager
- Curitiba - PR
- Permanente
- Período integral
- Here is the Link:To apply for this position, fill up this form:And upload your Resume.
- Job Description:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations.
- This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients.
- Oversee client milestone Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone Milestone Operations Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed.
- Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys.
- Recommend improvements to clients strategy.
- Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines.
- Be intimately familiar with clients business, competition, and marketing objectives in order to define business problems and apply insights clearly.
- Regularly monitor and report on clients performance and ensure goals are met.
- Perform
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