Senior Solution Engineer: Integration Specialist - Product Lifecycle Solutions
- Curitiba - PR
- Permanente
- Período integral
As a Solution Engineer, I interface with customers and identify their needs. In my work, I'm responsible fordelivering solutions that support business requirements, using various technologies, products, and platforms. Iinteract with integration software architects and engineers to provide the right solutions and expertise. In mywork, I balance various aspects of deliver from end to end.
Additionally, I research and advise the best Digital & IT solutions for digital transformation projects andproducts. My expertise is a key component of successful digital transformation processes making themefficient and effective.Requisitos:What you will do
In this product team, our mission is to work on new development, onboarding, and run-time support of ourportfolio of integrations supporting the machine lifecycle, from it leaving our factory, being sold through towarranty and service contracts.. This is a unique opportunity to work with cutting-edge telematics technologyand make an impact by helping our customers, partners, and dealers integrate and use our services to thefullest.As part of the API & Integrations team you will contribute to the transformation of our company. Youwill:Interface with potential integration consumers (eg. dealers and dealer system providers) to present our portfolio of integrations supporting the machine lifecycle and explain use cases.
Collaborate cross functionally to integrate our services into consumers platforms and solutions.
Conduct integration consumer onboardings, provide training, support, and guidance on using our integrationservices effectively.
Support in design, development and testing of new services to meet consumers’ needs, using differentintegration technologies.
Secure data quality in our integrations by monitoring, taking action, and working across functions and teamsto resolve issues.
Monitor and troubleshoot production issues, propose fixes and improvements and follow-up results.
Provide third line run-time support focused on machine ordering and warranty, to ensure seamlessoperations for our consumers.
You will work closely with stakeholders across the Volvo Group to be in line with changing business needs.You will dig deep into specific technical details for the Vehicle Lifecycle area to create the right environmentfor your team members to deliver value to the organization.Skills and Qualifications:Proactive and hands-on approach, willing to learn and deliver throughout all phases of the integrationservice lifecycle.
Experience with SAP in a Volvo environment, preferably with the MOM or ODC solutions used within VolvoConstruction Equipment.
Proven experience in integration service design, business and systems analysis, including informationmodeling and architecture
Proven experience in documenting requirements and testing
Familiar with integration technologies such as REST API, SFTP, IBM MQ, and IBM API Connect, with astrong interest in learning more.
Customer-facing experience, especially with dealers, and a service-oriented mindset.
Strong problem-solving and debugging skills.
Excellent communication and collaboration skills.
Fluent in English (additional languages are a plus).