
Project Coordinator
- Niterói - RJ
- Permanente
- Período integral
- Provide inputs to fixed-price projects to Customer Support department during quoting phase (manning, tools, requirements, exclusions, project specifics
- Provide inputs to the Procurement Team related to subcontractor workforce during quoting phase (manning, tools, requirements)
- Participate in Customer meetings when needed for resource planning scopes with AMS/PM/Sales managers, communicate with the customer during the service and assist with answering doubts. This includes meetings during dockings to follow-up the agreed work scope.
- Main responsible for personnel logistics including subcontractors' when applicable
- Take part in KM Brazil 24-hour emergency support and KM Brazil service desk emails outside of normal business hours.
- Responsible for Work orders and Service appointments for project related service orders.
- Check the Project expenses report and send to Dept Leader for final Management approval.
- Responsible to revise the final value of the subcontractor invoice, compare with the original quotation, validate it and send for final Management approval.
- Responsible for assigned CRM queues and e-mail routing when required
- Participate in routine meetings for sharing resources regionally
- Communicate with the customer before and during the service and assist with all questions related to engineer scheduling and job specifics
- Knowledge of KM Worldwide organizations, products, deliveries, and customers.
- Experience with Windows based ERP system is a plus
- Technical expertise is a plus
- Knowledge of operating a PC and working with Microsoft Office
- Knowledge of Microsoft Project
- Good English written and verbal communication with both internal and external customers
- High level of customer service skills
- Committed and reliable
- Ability to manage time and meet required deadlines
- Ability to be self-sufficient
- Positive attitude and ability to work well with others