Business Analyst / Quality Assurance (Brazil)

Gallagher Ver todas as vagas

  • São Paulo - SP
  • Permanente
  • Período integral
  • Há 2 mêses
Introduction:Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way. Overview:Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 50,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.We are seeking a senior Business Analyst / Quality Assurance Analyst to play a pivotal role in the Global System Implementation program in Brazil, deploying JDE (ERP/GL/AP/PO/FA), Kyriba (Treasury), Circulus (AP Automation) and Concur (T&E).This role will work closely with global teams, local stakeholders, and the external implementation vendor to ensure that local requirements and regulatory needs are accurately captured, designed, tested, and delivered in alignment with the global template and program standards.The person in this role will act as the main link between Brazil’s business and finance teams and the vendor, making sure local needs are clearly understood and correctly implemented. Strong knowledge of Accounting and Finance, experience with financial system implementations, and solid QA skills are essential. How you'll make an impact:1) Solution Design
  • Lead, collect and document business requirements with Accounting (General Ledger, Chart of Accounts), Finance, Fixed Assets, Accounts Receivable, Trade and NonTrade Accounts Payable, Procurement, Treasury Management (Kyriba), Tax, Master Data, Travel & Expense (Concur), Operations, and other business areas. Translate needs into clear business requirements, functional specifications, and acceptance criteria.
  • Support solution design sessions with the vendor and global teams.
  • Perform fit-gap analysis against the global template (JDE, Kyriba, Circulus, Concur), proposing viable localization designs for Brazil.
  • Create process maps (asis / tobe) and help define internal controls.
  • Support datarelated activities such as mapping, validation, and master data definitions.
2) Quality Assurance & Testing Leadership
  • Create and maintain the testing plan including functional, integration, regression, and UAT.
  • Write or review test cases and ensure all requirements have clear acceptance criteria.
  • Track and manage defects, helping teams resolve issues quickly.
  • Organize and support User Acceptance Testing with business users.
  • Document test results and prepare materials for golive readiness.
3) Change Management, Training & Adoption
  • Support change impact assessments, stakeholder communications, and training (materials, playbooks).
  • Prepare training materials and help run training sessions when needed.
  • Work with teams to ensure successful adoption of the new tools and processes.
4) Brazil Localization, Controls & Compliance
  • Ensure system design meets Brazilian accounting, tax and regulatory requirements (e.g., SPED ECD/ECF, withholding taxes, ICMS / ISS/ IOF / PIS / COFINS, CNAB banking files), aligning with global accounting policies (IFRS/US GAAP) and internal control frameworks (SOX, Segregation of Duties).
  • Review impacts on financial close, reconciliations, tax calculations and audit requirements.
  • Validate rules related to taxes, reporting, electronic documents, and other local obligations.
5) Data, Integration & Banking Connectivity
  • Work with the vendor and IT teams to define and validate integration interfaces across systems (JDE, Kyriba, Circulus, Concur, Tax/Invoice Vendor, Payroll).
  • Support data migration activities, including data preparation, testing and reconciliation.
  • Assist in designing and validating bank connections, payment files and statement imports.
  • Support environment setup and infrastructure configuration, including validation of system environments, connectivity and technical readiness.
  • Test and validate user access, roles and permissions across JDE, Kyriba, Circulus, Concur and integrated systems.
  • Coordinate and test connectivity and integration flows with the Corporate JDE environment and other global platforms.
  • Work with IT teams to troubleshoot environment issues, interface failures, access problems and technical dependencies.
6) Vendor & Stakeholder Management
  • Work closely with the implementation partner, reviewing deliverables and tracking progress.
  • Monitor open issues, follow up on deadlines and help manage scope changes.
  • Ensure the vendor understands local needs and delivers solutions that work for Brazil.
  • Communicate risks and problems early to avoid delays.
  • Align global, regional (LatAm) and local stakeholders through clear status reporting, demos and decision logs.
7) Delivery Methodology & Governance
  • Work within Agile/Hybrid delivery (backlog management, sprint planning, demos/retros, release readiness).
  • Maintain rigorous project documentation (requirements, configurations, test evidence, SOPs), ensuring auditability and knowledge transfer.
  • Support cutover planning, golive preparation and hypercare after deployment.
About you:
  • Bachelor’s degree in Accounting, Business, Information Systems or a related field.
  • 8+ years of experience as a Business Analyst or QA Analyst.
  • Solid grounding in Accounting/Finance processes (period close, accruals, reconciliations, AP/AR, T&E), with understanding of IFRS/US GAAP; Brazil statutory/tax familiarity is essential.
  • Proven experience implementing systems such as JDE, Kyriba, Concur or AP automation tools.
  • Experience with integrations, data migration and banking processes.
  • Understanding of Brazilian tax and accounting rules is required.
  • Experience in insurance/brokerage accounting and operations is a strong plus.
  • Knowledge of Agile / Hybrid methods and tools (Azure DevOps, etc.).
  • Strong communication and stakeholder management skills.
  • Ability to work with global teams in different time zones.
  • Languages: English – mandatory; Portuguese – mandatory; Spanish – fluent is a strong advantage.
  • Willingness to travel occasionally (US and Latin American region).
  • Location: São Paulo, Brazil (Hybrid).

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