Key Account Manager

• We're discovering new ways to educate, exploring new paths to diagnosis, and opening digitally enabled pathways to connected care.
• We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients.
• This position is responsible for obtaining and maintaining long term key customers by comprehending their requirements, linked with the ResMed OKRs.
• The ideal candidate will be apt in building strong relationships with strategic customers, being able to identify needs and requirements to promote our company's solutions and achieve mutual satisfaction.
• The goal is to contribute in sustaining and growing our business to achieve long-term success.
• Let's talk about ResponsibilitiesDeveloping trust relationships and management with a portfolio of main accounts (distributors and resellers), focused on ResMed Connected Solutions.
• Being responsible for the accounts to achieve quarterly and annual quota.
• Acquiring a thorough understanding of key customer needs and requirements.
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
• Let's talk about Qualifications and ExperiencePrevious commercial experienceBachelor's degree (B.
• A.
• ) from four-years college or university and a minimum of two (2) years successful at the business to business sales.
• Proven experience as Assistant Territory Manager or similar position.
• Experience in sales and providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
• Excellent organizational skills.
• Ability in problem-solving and negotiation.
• Must preferably reside in São Paulo or Southeast region, Brazil, and being able to travel within territory minimum of 50% of time.
• Clinical and Technical capabilities for handling and understanding the ResMed portfolio.
• Physiotherapy degree, with experience in Respiratory Care.
• Advanced Office (Excel, PowerPoint and Word) package.
• Basic English.
• Joining us is more than saying “yes” to making the world a healthier place.
• It's discovering a career that's challenging, supportive and inspiring.
• Where a culture driven by excellence helps you not only meet your goals, but also create new ones.
• We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.
• If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
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