Operation Analyst

• We believe in technology that connects talented people who embrace diversity to create and share paths we don''t even know about (yet!).
• We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
• To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc.
• , the world's leading mobility technology platform.
• We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates.
• This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
• Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor.
• Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
• About the team/role We are looking for an Operations Analyst to drive the growth and success of our merchant base.
• The ideal candidate is analytical, results-driven, and can leverage data insights to enhance partners performance.
• You will work closely with cross-functional teams to develop and implement strategic initiatives that improve merchant supply quality and drive sustainable growth.
• In this role, you''ll be.
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• Participate in operation strategy making, including but not limited to leads analysis, merchant segmentation and prioritization, performance improvement, etc.
• ; Understand local market and competition landscape, through robust analysis and data insight to provide sustainable B2B operations strategies; Coordinate with business development team, product team and other stakeholders to implement various strategic projects and improve platform merchant supply quality continuously.
• We''re eager to be in touch because you have.
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• Bachelor degree or above, preferred experience in O2O / E-commerce industry; Critical and structured thinking, data sensative, able to diagnose and solve problems in a practical and efficient way; Integrity, open-minded, self-motivated.
• Able to adapt to fast-paced working environment.
• A good team player.
• Fluent in English and Portuguese.
• You''ll love working at DiDi because.
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• We create user valueWe strive to always create valuable experiences for our users in everything we do.
• Our focus is to always innovate new experiences that are safe, pleasant and efficient.
• We are data-drivenWe are strong believers in making informed decisions, that's why we are data-driven.
• We can better navigate the business landscape strategically by analyzing valuable metrics.
• Win-win CollaborationSuccess is a team sport.
• When we work to help our partners and colleagues win, we win, too.
• While keeping everyone''s best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrityIntegrity is at the very core of our business.
• We are people who always want to do the right thing.
• Our intentions are sincere, we speak our minds and listen to each other.
• GrowthWe always strive to do better.
• That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• Diversity and InclusionDiversity is one of our biggest strengths.
• Our differences are what make us distinct.
• We respect each other and believe in equal opportunities for all.
• Diversity & Inclusion Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.
• We practice inclusion, plurality, and respect.
• And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães.
• This part of our journey has been written, there remains a long road before us.
• We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
• #J-18808-Ljbffr

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