LatAm Operations Manager

• Our products, recognized as technological frontrunners in their respective fields, are trusted by healthcare professionals worldwide.
• We serve key specialties including Orthopaedics, Laparoscopic, Robotic & Open Surgery, Gastroenterology & Pulmonology, and Cardiology & Critical Care, where the CONMED name is synonymous with quality and innovation.
• With a diverse portfolio designed to meet the specific needs of each specialty, we offer our customers both choice and convenience, enhancing care at every touchpoint.
• Job Summary We are seeking a highly skilled and strategic Operations Manager to lead and optimize our operational activities across LatAm.
• This role will be responsible for overseeing market operations, fixed asset management, inventory planning, KPIs, third-party and branch logistics, ERP governance, IBP cycle meetings, forecast, customer service, repair services, import process, and systemic process improvements Key Responsibilities Market Operations: Lead and coordinate operational strategies aligned with business goals across Brazil and LATAM.
• Repair Services Management: Implement and oversee service and repair operations to ensure efficiency, quality, and customer satisfaction.
• Fixed Asset Management: Ensure accurate tracking, utilization, and lifecycle management of company assets.
• Inventory Planning: Develop and execute inventory strategies to optimize stock levels, reduce obsolescence, and support demand.
• Backorder Administration: Monitor and manage backorders, ensuring timely resolution and communication with stakeholders.
• Logistics Management: Supervise third-party logistics providers and internal branch logistics to ensure cost-effective and timely delivery.
• ERP & Systems Management: Act as the business owner for ERP systems, driving enhancements, integrations, and continuous improvement initiatives (Oracle, Totvs, Manman).
• IBP/Forecast: Prepare monthly forecast for Brazil and LATAM.
• Participate in the IBP cycle meetings.
• Customer service: Manage customer service team.
• Import Process: Supervise import process.
• Process Improvement: Identify and implement systemic improvements to streamline operations and increase efficiency across the region.
• Qualifications Bachelors degree in Business Administration, Engineering, Supply Chain, or related field (MBA is a plus).
• 10+ years of experience in operations management, preferably in a regional or multi-country role.
• Strong knowledge of supply chain, logistics, and inventory management.
• Experience with ERP systems (e.
• g.
• , Totvs, Oracle) and process improvement methodologies (e.
• g.
• , Lean, Six Sigma).
• Excellent leadership, communication, and stakeholder management skills.
• Fluent in Portuguese and English; Spanish is a strong advantage.
• What We Offer Opportunity to lead strategic operations in a dynamic and growing region.
• Collaborative and inclusive work environment.
• Competitive compensation and benefits package.

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