Travel Support Specialist Remote
Live the Dash Travel
- Brasília - DF
- Permanente
- Período integral
- Customer Assistance: Respond to client inquiries via phone, email, and chat, providing clear, helpful information about travel options, destinations, and services.
- Travel Booking: Handle reservations for flights, accommodations, cruises, tours, and ground transportation with accuracy and care.
- Issue Resolution: Address customer concerns or disruptions promptly and professionally to ensure client satisfaction.
- Personalized Service: Offer tailored travel recommendations based on customer preferences, budget, and travel goals.
- Documentation & Billing: Process bookings, issue invoices, and manage payments with precision.
- Relationship Building: Develop and maintain long-term client relationships to foster loyalty and repeat business.
- Stay Informed: Keep up with the latest travel trends, vendor policies, and industry developments to better assist clients.
- Previous experience in customer service or a travel-related role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work independently and manage time effectively in a remote environment.
- Familiarity with travel booking systems or CRMs is a plus.
- A proactive, positive attitude and genuine enthusiasm for travel.
- 100% remote work with flexible scheduling
- Ongoing training and professional development
- Access to exclusive travel discounts and incentives
- Supportive and collaborative team environment
- Opportunities for career growth within the travel industry