CRM Solutions Architect
Instrumental Group
- Brasil
- Permanente
- Período integral
- Serve as the lead advisor to clients, helping them to achieve their desired objectives with HubSpot
- Evaluate marketing and sales requirements, current tech stack, and business objectives to define their ideal system configuration.
- Define the future state processes and the customer journey(s) that will govern how to implement HubSpot effectively.
- HubSpot configuration, including data capture & collection, automation engineering, database segmentation, CRM configuration, campaign setup, technical integrations, attribution & reporting, and user adoption activities.
- Stay a breadth of the latest product updates from HubSpot.
- Create and execute complex nurture or drip campaigns to improve engagement.
- Create tracking campaigns that support the measurement of demand gen efforts.
- Implement a marketing and sales system strategy that streamlines data flow that enables sales with lead intelligence they can use to have more effective conversations with prospects.
- Optimize lead hand-off and opportunity nurturing processes through the sales funnel by injecting automation and data capture mechanisms.
- Establish closed-loop analytics between marketing and sales to understand how our inbound. marketing activity turns into customers, and continually refine our process to convert customers.
- Absolutely love HubSpot.
- Demonstrate persistence. You should crave the opportunity to solve new problems every day and won't give up when you don't know the answer right away.
- Have excellent written and verbal customer-facing and communication skills.
- Get energized by helping others learn and achieve.
- Can manage multiple engagements and deliverables simultaneously and ensure successful and timely completion.
- Have significant experience with HubSpot and the inbound marketing methodology.
- Can find creative ways to meet advanced customer needs.
- Love solving complex problems and hate the mundane.
- 4-9 years of experience working in HubSpot.
- Deal with pressure and deadlines.
- Work hard autonomously.
- Add value when presented with unique opportunities.
- Be hungry to learn and achieve.
- Prioritize and balance effectively.
- Solve for the client and roll up your sleeves to get work done.
- Relevant HubSpot certifications.
- Fundamental understanding of CRM and marketing automation platforms.
- Basic understanding of API integrations.
- Salesforce, Pardot, or Zapier a big plus.
- Ability to command a conversation and hold project contributors accountable.
- Work and communicate really well with others.
- Work really hard without someone looking over your shoulder.
- Ability to manage tasks and deliverables.
- Add value when presented with unique opportunities.
- Be hungry to learn and achieve.
- 3-5 years of relevant work experience.
- BA/BS degree or equivalent working experience.
- Deep HubSpot experience and expertise.
- Excellent written and verbal communication skills.
- Adept at task prioritization, working cross-functionally while never losing sight of the core purpose behind your work.
- Ability to set and run an agenda, lead pointed conversations, and keep clients on task.