Sales Analyst Latam

• Responsible for customer service, order processing.
• Your Responsibilities:Order processing:Process and record sales orders in the SAP system, ensuring the accuracy of the information entered.
• Check product availability and coordinate with logistics teams to ensure on-time delivery.
• Monitor the status of orders in progress, maintaining constant communication with involved areas to ensure customer satisfaction.
• Resolve any problems or delays related to order processing and delivery.
• Data Analysis:Analyze sales and order data to identify trends and opportunities for process improvement.
• Generate periodic reports on order and sales performance, presenting results to management.
• Act as a point of contact for customers regarding orders, providing information on status, delivery times, and solutions to any problems.
• Ensure a high level of customer satisfaction through efficient and proactive service.
• Work closely with sales, logistics, and finance teams to ensure effective execution of order processes.
• Participate in interdepartmental meetings to align objectives and strategies related to order processing.
• Training and Capacity Building:Participate in training on the SAP system and internal processes to ensure efficiency in order processing.
• Share knowledge and best practices with the team to optimize workflow.
• Your Profile:Degree in Administration, Logistics, or related areas.
• Previous experience in order processing and using the SAP system.
• Fluent communication skills in Portuguese, Spanish, and English are essential.
• Analytical skills and attention to detail.
• Proactivity and ability to work as part of a team.
• Experience working with SAP.
• Benefits include:Life insurance - 100% paid by the companyHealth insurance with co-participationPrivate pension - 4% company + 2% employee''s monthly salaryWhy Oerlikon:Our curiosity and passion to succeed have enabled us to create an environment where innovation and innovators thrive.
• Whatever your profession, skills, and ambitions, we offer roles that move the needle on pressing technology challenges in our industry.
• Join us to engage your best ideas to advance sustainability globally.
• Are you curious? Release your passion to succeed and APPLY to discover how you can help us build a better world and make a personal difference by joining our global team! Our commitment is your success!About usOerlikon is a global innovation powerhouse for surface engineering, polymer processing, and additive manufacturing in industries such as aerospace, automotive, energy, tooling, and textiles.
• We serve as a key partner in enabling our customers to optimize performance, function, and sustainability of their products and manufacturing processes.
• Our solutions reduce emissions, maximize longevity and performance of tools, increase energy efficiency, and promote sustainable polymer processing.
• These achievements are hallmarks of our global leadership.
• We embrace diversity, with over 11,800 employees representing more than 93 nationalities across more than 38 countries and 207 locations worldwide.
• Learn more about Oerlikon: Be curious - join Oerlikonhttps://www.
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