
Account Manager, Amazon
- São Paulo - SP
- Permanente
- Período integral
Your role as the voice of the seller is crucial - you will escalate feedback to the appropriate teams and collaborate cross-functionally to improve Amazon's products, services, processes, systems, and tools. This is a high-impact position where you will have the opportunity to make a tangible difference in the lives of our top-performing sellers. If you thrive on strategic problem-solving, relationship-building, and driving measurable results, we invite you to join our dynamic Marketplace team.Key job responsibilities
- Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets.
- Work closely with merchants, educating them about Amazon's high standards of Delivery and Customer Experience.
- Recommend the most suitable shipping solutions to enhance the seller and customer experience.
- Guide sellers on best practices for improving key inputs like selection, shipping, pricing, and catalog quality.
- Learn and understand the specificities of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants.
- Track and report development results, analysis, interpret reports and information for your portfolio of merchants.
- Prioritize your time optimally to achieve your targets in a KPI-driven environment.
- Demonstrate a strategic, data-driven approach to problem-solving and decision-making.
- Drive measurable results that contribute to the sustained growth of the Brazil MarketplaceA day in the life
n/aBASIC QUALIFICATIONS- Experience prospecting, qualifying, and cold-calling companiesPREFERRED QUALIFICATIONS- Experience with pipeline management skills to include utilization of Salesforce or other CRM toolsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.