Account Manager II

Sinch

  • São Paulo - SP
  • Permanente
  • Período integral
  • Há 1 mês
Job Description:Join Sinch as an Account Manager II, where you'll play a crucial role in driving growth and building relationships with our valuable customers. You will be responsible for managing the full sales cycle from prospecting to closing deals, aligning our innovative communication solutions with customer needs. You will work closely with the marketing and product teams to ensure that we meet and exceed customer expectations. Your efforts will directly contribute to our mission of transforming mobile engagement around the globe.At Sinch, we believe in a customer-first approach and emphasize the importance of understanding client aspirations and challenges to deliver tailored solutions. You will engage with key stakeholders, champion client onboarding, and make a tangible impact in both retention and expansion strategies.Requirements:
  • Solid experience in a relevant sales role, preferably in a SaaS environment.
  • Proven track record of meeting or exceeding sales quotas and driving customer success.
  • Strong negotiation and interpersonal skills, allowing you to consult effectively with C-level stakeholders.
  • Familiarity with CRM systems, preferably Salesforce.
  • Excellent communication skills in English, both written and verbal.
  • Analytical mindset with the ability to leverage data for decision-making.
  • Self-starter with strong problem-solving skills and the ability to work independently.
  • Experience in the telecommunications industry is a plus.
Additional Preferred Qualifications:
  • Fluent in Portuguese or Spanish.
  • Experience in account growth and customer lifecycle management.
  • Understanding of API-based solutions and their applications in business.
Benefits:Stay healthy: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde.Flexible benefits: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.Family first: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.Everyday wellbeing: We partner with Wellhub to help Sinchers access gyms and wellness options.Secure your future: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.Diversity and inclusion: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.Take a break: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.Our Hiring ProcessIn Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch' s hiring needs and candidates' career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch!

Sinch