Business System Analyst

• Reporting directly to the Regional IT Manager (based in Chile), you will aassist with the coordination of business process improvement, ensuring alignment between regional business needs and technology solutions.
• You will play a key role in the product lifecycle of core operational systems such as Yardi, Entrata, and other internal platforms (payments, CRM, etc.
• ).
• Your goal is to support system adoption, lead business analysis efforts, and deliver process improvements that drive regional efficiency and performance.
• Key Role ResponsibilitiesGather and document requirements across departments (Operations, Finance, Leasing).
• Map, assess, and optimize business processes in collaboration with stakeholders.
• Translate needs into actionable documentation, such as user stories, process flows, and functional specs.
• Collaborate with the Regional IT Manager and global product teams to support the lifecycle of platforms like Yardi Voyager and Entrata.
• Assist with backlog refining, testing, and validation of new features and enhancements.
• Coordinate property set-ups, data integrity reviews, and new implementation efforts.
• Act as the local systems liaison for Brazil, ensuring effective communication with stakeholders and end users o Lead initiatives to support system adoption, resolve resistance, and drive continuous improvement.
• Deliver localized training, onboarding, and clear release communications.
• Operate as the key point of contact in Brazil for system-related initiatives.
• Provide insight and feedback to help shape the product roadmap at the regional level.
• Collaborate with cross-functional teams (local and international) to align goals and standards.
• Experience & SkillsExperience in business systems analysis, digital transformation, or system implementation roles.
• o Proven success in working with ERP/enterprise platforms (Yardi, SAP, Oracle, or Salesforce).
• Hands-on experience with stakeholder engagement, process redesign, and training delivery.
• Strong knowledge of SSRS and intermediate to advanced SQL.
• Proficient in Excel and Microsoft Office tools; familiarity with PowerBI is a plus.
• Experience working in Agile/Scrum environments and tools (e.
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• , Jira, DevOps).
• Advanced English (written and verbal) required; Spanish is a plus.
• WhatWe OfferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard.
• Please reach out if you are keen to know more.
• About GreystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally.
• The company''s business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe.
• Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist.
• Greystar's pan - European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.
• One of Greystar's core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics.
• We truly value diversity of thought, background and of experience.
• Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs.
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