Senior Business Analyst

• We walk alongside our clients and partners, embedding innovation and agility into everything they do.
• We help them create transformative experiences and human-centered solutions for a better world.
• UST is a mission-driven group of over 39,000+ practical problem solvers and creative thinkers in over 30+ countries.
• Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
• With us, youll create a boundless impact that transforms your careerand the lives of people across the world.
• Visit us at UST.
• com Were looking for a Senior Business Analyst (Kronos experience is required).
• Primarily responsible for implementing optimal Kronos solutions for customers.
• Key responsibilities include consultative and technical support to customers and internal teams, and delivering projects aligned with Kronos implementation methodologies.
• The Business Analyst is also responsible for meeting project delivery milestones and budgets.
• You will work in highly complex environments, requiring complex multi-product solutions, customization and integration with other third-party products.
• You will also need to be highly adaptive to different customer environments and be able to independently handle discussions with senior management.
• Responsibilities: Driving requirement assessment workshops with senior members of the customer organisation.
• Design a solution that best fits the customer requirements while limiting deviations from standard Kronos functionalities.
• Preparing functional and technical solution design documents.
• Work with the offshore technical team to build the solution and clarify their queries.
• Training core users of the customer.
• Manage customer user acceptance tests.
• Work with the project managers to align with project milestones and ensure timely billing.
• Required Skills/Qualifications: Bachelors degree or equivalent in a Computer Sciences or a related field.
• Experience with Kronos and UKG Workforce Management is MANDATORY.
• English Advanced (B2-C1) Experience in requirement gathering and solution design.
• Prior experience in supporting functional testing, integration testing, and UAT preferred.
• Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
• Solid interpersonal skills to interface with co-workers and customers.
• Ability to manage specific tasks to completion with minimal direction.
• Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.
• Excellent verbal and written communication skills Preferred Skills/Qualifications: PMP Certificatio Intermediate Spanish proficiency (highly desirable).

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