Service Sales Analyst

• The Service Sales Analyst will focus on post-sales activities, promoting service strategies, preparing and negotiating proposals, and maintaining strong customer relationships in line with guidelines from the Service Business Development (Service BD) Manager.
• Main activities and Responsibilities: Proposal Development and Coordination: Prepare service proposals for PV and BESS projects in Brazil, coordinating with LATAM stakeholders.
• Collaborate with Sales and Execution teams to define proposal terms and technical requirements.
• Align proposals with customer needs, pricing strategies, and delivery conditions.
• Identify and highlight service scope, exclusions, and boundaries.
• Customer Engagement and Negotiation: Lead service proposal negotiations with clients.
• Plan and attend in-person and online customer meetings for follow-ups and relationship building.
• Align with customers on spare parts proposals and technical details.
• Help on to review Customers service contracts drafts to match service offers.
• Operational and Strategic Support: Coordinate with Backoffice to resolve issues in the proposal process.
• Work with Legal, Service, and O&M teams to address special contract requirements.
• Liaise with Logistics and HQ for pricing, delivery times, and product specifications.
• Handover approved offers to execution teams after customer confirmation.
• Market Analysis and Reporting: Support market assessments to identify new service opportunities.
• Track service proposal pipeline and prepare monthly, quarterly, and annual reports.
• Maintain and improve proposal templates, tools, and pricing spreadsheets.
• Contribute to process optimization and identification of best practices.
• Requirements: Mandatory Qualifications: Bachelor''s degree in Electrical Engineering, Business Administration, or a related field.
• Minimum of 3 years of experience in sales, service, or similar roles.
• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook).
• Advanced English (spoken and written).
• Availability for national travel (up to 25%).
• Valid driver's license.
• Preferred Qualifications: MBA or graduate degree in a related field.
• Knowledge of Brazilian tax regulations and import logistics.
• Familiarity with service contracts and pricing models.
• Intermediate Spanish language skills.
• Understanding of Brazilian land and air logistics.
• Knowledge of electrical systems and basic communications/networking.
• Core Competencies: Analytical thinking.
• Strong organizational skills.
• Sense of responsibility and ownership.
• Excellent communication (written and verbal).
• Team collaboration.
• Work Location: Osasco - São Paulo/SP - Brazil (may be required at both Sungrow offices); Compensation: Competitive salary based on experience; Attractive benefits package; Strong professional and personal development opportunities.
• At Sungrow, you will be part of a mission-driven team contributing to a more sustainable future.
• We are committed to innovation, excellence, and empowering our people to grow with us in the renewable energy revolution.
• ***PLEASE SUBMIT YOUR CV IN ENGLISH***

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