Do you enjoy creating and shaping Pressure Pumping solutions?Do you enjoy leading a team that provides a high-quality service for our customers?Join our dynamic, Pressure Pumping operations team!We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team creates the designs for Pressure Pumping based on the well properties. We guarantee that our operations stay stable and robust during the life of the well.Partner with the bestThe Service Delivery Coordinator ensures that Baker Hughes maximizes its short and long term revenue, profit and cash collection opportunity by ensuring flawless Service Delivery execution, on time delivery, contract adherence and cash collection for the assigned jobs. This position will coordinate the required job activities across organizational boundaries to ensure the company execute the job in line with customer and company expectations and contract terms and conditions.As a Service Delivery Coordinator, you will be responsible for:
Protecting the health and safety of our personnel and the environment
Conduct all activities in line with our core values, and non-negotiables, applicable processes, and cultural pillars
Ensuring the assigned contracts/quotes are fully understood and capitalized upon
Primary resource for the Service Delivery Manager to assist in executing all activities as outlined in the Manage the Job Cycle process
Coordinating and monitor all job activities as outlined in the Manage the Job Cycle process across organizational boundaries
Accountable for the use of Job Center in location to manage the jobs at hand.
Accountable for Technical Review of the job planning, Equipment preparation and people readiness.
Working with IWS Project Managers and / or other PL’s SDC on X-PL critical tasks within a job.
Responsible for scheduling and dispatching of resources in line with job requirements
Responsible for ensuring completion of training and development of Field population
Primary contact for client for job planning, preparation, execution and close out, and as such, will manage the relationship to ensure business success for the company
Be familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives (examples clients asking for BKR to operate outside of product specifications, client asking BKR to execute work in way that is not aligned with the BKR SOP…)
Prompt escalation of issues that can impact service delivery
Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
Coordinating with field crews to manage any requirements / mobilizations during the job at the customer well site/location
Assisting other Service Delivery Coordinators with Technical Peer Reviews.
Fuel your passionTo be successful in this role you will:
Have a Bachelor’ Degree in an Engineering or other technical degree with proven experience
Regular situation with CREA
Have relevant work experience.
Have excellent communication skills and be fluent in English (verbal and written)
Proven leadership capabilities
Good interpersonal skills
Work in a way that works for youWe recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive
Working with usOur people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.Working for youOur inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
About UsWith operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.Join UsAre you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
