Account Manager | Brazil
- Brasil
- Permanente
- Período integral
- Managing current large merchants with a focus on driving YOY revenue growth by executing strategic commercial growth plans;
- Developing and driving pipeline of new products, market expansion, and share of checkout opportunities, to increase volume and revenue within each merchant relationship;
- Develop and maintain a trusted relationship, acting as the voice of the customer: learning merchants' product pain points and expansion plans, understanding their priorities and urgency, and effectively communicating this across internal cross-functional teams
- Outstanding internal and external communication - respond to client's demands and correctly address, convey compelling value propositions, inform merchants of EBANX's product roadmap, ability to communicate sensitive news to the merchant;
- Monitor, measure, and propose strategies to continually improve merchant performance, payment method optimization, market penetration, and brand advancement;
- Close collaboration and partnership with a diverse cross functional team (e.g. product, marketing, subject matter experts, operations, risk, legal, and finance) to maximize merchant satisfaction and reference ability;
- Maintain a strong understanding of our competitive landscape and business strategy
- Diligently report on sales pipeline progression within Salesforce.com; requires a high level of organization
- Provide feedback to leadership on ways to optimize the sales cycle, enhance sales channels, and improve corporate brand awareness;
- At all times you will be a positive representative of the company and its brand and will conduct all sales activities with the highest degree of professionalism;
- Reporting directly to the Leader of Merchant Success.
- Experience as Account Manager or Business Development with a tenure of exceeding targets;
- Must have experience in payments;
- Understanding of merchant payment environment and needs;
- Analytical skills, high level of organization, attention to details;
- Proven experience using Salesforce CRM to manage pipelines, forecast revenue, and drive sales process discipline.
- Ability to translate CRM and data insights into actionable account or territory strategies.
- A self-starter who is comfortable in an entrepreneurial and fast paced setting;
- Tenacious and resilient with a positive, solution-oriented attitude;
- Confident, articulate, and professional communication, presentation, and persuasion skills;
- Excellent planning,prioritization, and time management discipline;
- Must have a valid passport and be willing to travel (up to 30% of the time);
- Fluent English (we will test it). A secondary language is a plus.
- Performance Bonus: Annual bonus program based on company results.
- Meal Allowance: Monthly allowance to support your meals.
- EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
- EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
- Language Classes: Language classes to support your personal and professional development.
- Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.