Crm Process Manager

• RESPONSABILITIESAdministration and Monitoring: As part of CRM team, you will be responsible for the administration and monitoring of our Microsoft Dynamics 365 CRM environment, ensuring everything runs smoothly.
• User Support: Be the main contact person for the users and assist with technical questions.
• Change Management: Expand and optimize the Dynamics 365 standard modules through tailored adjustments and develop solutions that meet the specific requirements of our company.
• This includes conducting tests and documenting all changes in detail and comprehensively.
• Power Automate: Develop and implement Power Automate flows to automate business processes, tailored to the specific Dynamics 365 CRM processes, contributing to continuous optimization and efficiency improvements.
• Power BI Reports: Serve as the key contact for our Power BI development team and provide support in utilizing Dynamics 365 CRM data in Power BI to create impactful dashboards and reports that enable informed, data-driven decisions and enhance company performance.
• DIFERENTIAL SKILLSSuccessfully completed IT training or comparable qualifications; Programming languages such as HTML, .
• NET, Java are advantageous; Analytical and solution-oriented thinking; Willingness to learnandability to work in a teamBENEFITSEquipamentosPlano de SaúdePlano OdontológicoVoucher RefeiçãoNETZSCH AcademyOpenEnglishGoGoodPPR anualQuinquênioContração CLTAtuação híbrida em Curitiba ou Pomerode.

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