Key Account Manager

• Our business is to support the development of enterprises from the industrial manufacturing industry through the integrated model of "supply chain + technology + service", and create a B to B procurement platform for industrial products.
• We provide industrial procurement solutions to more than 7,000 large customers and more than 8 million small and medium-sized business customers.
• We work with more than 30,000 suppliers of industrial goods, and our platform has more than 40 million SKUs .
• Now JD Industrials focuses on developing overseas business, providing one-stop industrial product procurement solutions for enterprises from different countries.
• Our business has spread to Southeast Asia, Europe, the Middle East and South America .
• Role Overview We are looking for a key account manager with experience in to B sales.
• Location: R.
• do Paraíso, 595 - 11o Andar - Paraíso, São Paulo - SP, 04103-001 Job Description Develop and cultivate customer relationships by identifying customer needs and conducting demand exploration.
• Identify customer requirements and pain points, determine corresponding service strategies, coordinate company resources, and provide solutions to customers.
• Collaborate closely with business, product, and operations teams to coordinate online purchasing, payment collection, and after-sales services for customers, aiming to enhance customer satisfaction.
• Qualifications Fluent in English and Chinese.
• Proficient in value-based sales.
• Experience in successful development of new B2B customers and leading major projects.
• Skilled in expanding business and mobilizing internal and external resources to solve business issues.
• Strong sense of responsibility and teamwork.
• Excellent project management and resource integration skills.
• Identification with JD culture and the online e-commerce industry.

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