Service Sales

• This position involves executing and monitoring all flows related to the pricing of service contracts and warranty extensions for Brazil/Mexico and Dealers Export in LATAM.
• The Service Sales Specialist is responsible for developing the service business in LATAM and supporting the Service/Sales team.
• Responsibilities include selling warranty extensions, service contracts, developing the core service portfolio, and collaborating with Customer Service, Inside Sales, and Service Delivery teams to enhance customer acquisition, satisfaction, and retention.
• This role also involves establishing and maintaining relationships with customers and distribution channels, providing pre- and post-sales consulting to increase market share, revenue, and profitability in line with business strategies.
• Key Responsibilities:Preparation of commercial proposals and lettersPricing extended warranties and new contractsConducting cost surveys for technical requestsRenewal and contract pricing for commercial teams, dealers, and end customersSending renewal proposals 90 days before contract expirationRegistering contracts in SAPPreparing financial health reports for contracts at 90/180/240 daysFeeding data into ServiceMax for proposal managementBuilding market share by securing existing customers and regaining old customersMaintaining business reports and prospect listsParticipating in lead generation activitiesCollaborating with internal teams to resolve customer issuesAdditional Details:Seniority level: Entry levelEmployment type: Full-time#J-18808-Ljbffr

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