Operations Manager, Operations Manager Ii

• Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife.
• The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts.
• Reporting to the Sr.
• Ops Manager, and you will be directly responsible for a team of Area /Team Managers and their direct reports.
• You will work to continuously improve the functionality and level of service that we provide our customers, resulting in exceeded productivity goals and delivery against our customer promises**As the Operations Manager you will**:- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations.
• - Responsible for the overall safety, quality, performance and customer experience of the shift.
• - Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
• - Accountability for meeting and exceeding operational goals.
• - Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
• - Mentor, train and develop teammates for career progression and learning.
• - Ability to develop and share best practices across the shifts and network.
• - Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers.
• We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work.
• If you would like to request an accommodation for the interview or onboarding process, please let our team know and we will connect you to our accommodation team.
• Key job responsibilities- Manage and drive staffing plans, schedules, quality initiatives, performance levels, process change initiatives, and other Process Improvement/ Six Sigma initiatives to enable Operations and to attain the Business Plan.
• - Manage a team of approximately many employees within a very fast-paced/ time-critical and demanding environment.
• This will include the setup and implementation of career development plans for all your Direct Reports, i.
• e.
• the Area Managers.
• - Set / clarify requirements and expectations for Area Managers and Team Leaders.
• - Work closely with other support teams (HR, Financial Manager, Facilities Manager, Safety & Security Manager, IT Manager) to build and secure support and resources for projects and initiatives.
• - Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
• - Implement change and/or develop new processes as required.
• - Participate from time to time in cross-functional Process and Business Improvement projects.
• - Mobility/ Relocation for one of the regions: Northeast of Brazil.
• - MBA or Post Graduate Degree- Six Sigma, Lean Manufacturing and process improvement- SQL and Advanced Excel

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