Regional Linehaul Operations Manager, Amazon Transportation Services
Amazon Ver todas as vagas
- São João de Meriti - RJ
- Permanente
- Período integral
-- Regional Operations & Performance Management --
- Lead regional linehaul operations cross-functionally across all carriers and programs in the region
- Manage performance of multiple carriers, ensuring achievement of OTP (On-Time Pickup) and OTA (On-Time Arrival) targets
- Conduct daily and weekly operational reviews, leading calls with operational teams and developing action plans for continuous improvement
- Perform Gemba walks and on-road monitoring to identify process gaps and implement corrective actions
- Communicate daily metrics and report exceptions to other operational departments
- Coordinate onboarding, training and ramp-up of new carriers in the region, including supporting on-site audits
- Implement and scale the Amazon Excellence Program with regional carriers
- Develop strategic relationships with carriers, serving as primary point of contact for performance and problem resolution regionally/locally
- Drive continuous improvement initiatives using Lean and Kaizen methodologies
- Identify optimization opportunities and implement solutions to improve operational efficiency
- Contribute to cost reduction initiatives through identification of regional optimization opportunities
- Support regional implementation of network optimization and routing efficiency initiatives
- Collaborate with central and represent regional operations in business reviews, act as bridge between central strategy and regional execution
- Serve as voice of carriers within regional operations
- Experience working in supply chain, transportation, project management or management consulting
- Experience in communication and presentation skills, both written and verbal in Portuguese & English
- Experience in managing managers
- Bachelor's degreePreferred Qualifications- Experience with performance metrics and process improvement and Lean techniquesOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.