Director of Talent & Culture

São Paulo - SP
Permanente
Período integral

Há 14 dias

OUR PURPOSE AND CULTUREAt Rosewood Hotel Group, we are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every destination while setting new benchmarks for positive impact.As a pioneering collective with a shared purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood, we answer The Calling. Together, we Make the Place.THE TEAMAs part of the Talent & Culture Division, this role plays a critical part in shaping a purpose-driven, high-performing, and values-led workforce at Rosewood São Paulo.Reporting directly to the Managing Director, the Director of Talent & Culture works in close partnership with Corporate Talent & Culture, Finance, Legal, and all operational departments, ensuring that people strategies are fully aligned with the hotel's brand philosophy, business objectives, and local labor regulations.YOUR ROLEThe Director of Talent & Culture with Rosewood São Paulo plays a critical role in shaping the hotel's people strategy, fostering a culture of belonging, and ensuring operational excellence through talent development and engagement. This role leads the formulation and implementation of all Talent & Culture strategies, including recruitment, compensation and benefits, associate relations, safety programs, and performance management. With a long-term and strategic mindset, the Director ensures the hotel maintains a sustainable, productive, and competent workforce that supports its brand values and operational needs.HOW YOU'LL MAKE THE PLACE

Lead the development and execution of Talent & Culture strategies aligned with Rosewood's vision, mission, and values
Prepare and manage annual budgets for Talent & Culture, monitoring performance and implementing corrective actions
Drive employer branding and ensure brand integrity is maintained across all people-related initiatives
Collaborate with corporate teams to develop training materials and master trainer programs that embed culture and brand values
Facilitate implementation of core programs that help associates live the brand and deliver Relationship Hospitality
Support operational strategies and execution, overseeing all activities within the Talent & Culture division, in close partnership with peers and the corporate team.
Forecast manpower requirements and lead effective recruitment strategies to attract top talent
Interview candidates and review job descriptions and organizational structures regularly
Collect and analyze compensation and benefits data to ensure competitiveness and internal equity
Lead monthly salary reviews and oversee bonus plans, salary administration, and historical data reporting
Maintain confidentiality and security of all associate and hotel records
Oversee and supervise the Talent Development function to support operational needs and foster a learning culture
Conduct training programs and collaborate with Corporate to promote continuous improvement
Design effective communication systems for compensation, benefits, and associate services
Develop wellness, recognition, and incentive programs to enhance engagement and performance
Create internal communication standards including newsletters, bulletins, and video channels
Organize associate sports and social activities to promote team spirit and morale
Lead the performance appraisal process and ensure consistent application of evaluation methodologies
Counsel managers on associate relations, disciplinary actions, and conflict resolution
Conduct investigations and monitor performance improvement processes
Review and approve employment termination recommendations
Represent the hotel in associate-related legal matters
Analyze workforce productivity metrics such as turnover and absenteeism to identify trends and solutions
Maintain a heart-of-house environment reflective of the brand
Monitor and ensure implementation of Rosewood Hotels & Resorts standards
Develop and execute strategies to achieve guest service goals
Review Brand Talent & Culture Operational Management Review results and lead improvement plans

COULD THIS BE YOU?

You bring extensive experience in senior Talent & Culture leadership roles within luxury hospitality.
You demonstrate strong strategic thinking, initiative, and decision-making capabilities.
You have a deep understanding of compensation, benefits, recruitment, and talent development practices.
You possess excellent communication, presentation, and relationship-building skills.
You demonstrate effective leadership and people management competencies, including mentoring and team development.
You have previously contributed to the successful pre-opening of a luxury hotel.
You have a proven ability to drive associate engagement and foster a culture of belonging.
You show strong business acumen with the ability to deliver tangible results and support operational needs.
You hold a bachelor's degree or equivalent in Human Resources Management.
You have a thorough understanding of Brazil markets and labor laws. You demonstrate strong guest centricity and clear alignment with brand values and service philosophy.

OUR COMMITMENT TO YOUAt Rosewood Hotel Group, your voice is heard and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.All of our positions are open to applications from people with disabilities (PWD) and individuals from underrepresented groups, in accordance with local legislation and our commitment to equal opportunity for all.

Rosewood Hotel Group

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