Percona Support is a global, elite team of engineers who love getting to the bottom of weird and interesting database behavior. We understand our customers’ business needs and the nuances of their technical environments. This allows us to help our customers see the big picture and identify opportunities to improve their overall database infrastructures.This is not a boring, entry-level role where you’ll just be triaging the boring and monotonous. We are not a call-center operation; we are a team of senior IT folks with a collective knowledge that solves problems for Inc 50. companies and works with some of the largest MySQL deployments in the world.You’ll be teaming with some of the most well-known database ninjas in the industry who are even better teammates, friends, and mentors. This is a mid-level position, where senior personnel will be assisting you to improve and develop your own skills and become more proficient with databases than you can possibly imagine.This is a 100% remote role, so you can be located anywhere in the Americas time zone. All you need is a decent, stable internet connection.What You Have DoneGood hands-on knowledge of both MySQL and InnoDBBe skilled with some of the MySQL ecosystem of tools and technologiesKnowledgeable about performance tuning, query optimization, & index tuningKnow-how of backup solutions such as Xtrabackup, mydumper, etc, and also of Point-in-Time-RecoverySome experience with High Availability solutions (replication, routers, proxies, etc)Exposure and practice with zero-downtime proceduresGood understanding of monitoring requirementsDemonstrable experience of administering Linux based systemsAbility to troubleshoot methodically, identifying and applying fixes for known errors, and when necessary, capacity to think outside of the box to resolve complex issues.Be self-taught and enthused to grow your skill set with new technologies as the industry continues to evolveAvailability to travel for the occasional team meeting, conference or customer visitExperience working with customers in EnglishWhat Will Make You Stand Out:Experience working in SLA-bound operationsOpenSource Community contributions (could be a blog)Good practice with working over screen-sharing/phoneKnowledge of any of the following technologiesGalera / XtraDB Cluster / ProxySQL / OrchestratorCloud Services such as AWS and RDS, Azure, GCPPercona Monitoring & Management (PMM) and other monitoring toolsConfiguration management solutions such as Ansible, Puppet or ChefPercona Toolkit suiteMySQL DBA, Professional CertificationsMongoDBPostgreSQLMyRocksKubernetes / OpenShift / DockerAdvanced Linux troubleshooting tools (gdb, perf, strace, bpftrace, tcpdump, etc)Location: Remote, work from home position anywhere. 5 day work week, including weekend. Participation with the on-call team schedule. You will need to be able to travel to company events, conferences, etc.Your legal agreement will be with Percona Staffing LLC, a USA corporation and a subsidiary of Percona LLC.<!--WEB-ONLY-->Why Percona?At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB.Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard.Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology.If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk!Connect with us and stay up to date on our latest news and developments by following us on and . We look forward to connecting with you!
