Scheduling Specialist
- São Paulo - SP
- Permanente
- Período integral
- Review, revise, and update scheduling principles - includes all schedule events (vacations, sick leave, maternity, paternity leaves, etc.)
- Create, update, review of Knowledge bank of best practices of Scheduling.
- Creation of schedule patterns.
- Manage and approve or reject any schedule events (vacations, sick leave, maternity, paternity leaves, etc.), ensure appropriate coverage is in place.
- Use various internal systems including but not limited to JIRA, WIKI, MS Office, and scheduling software NEVOS, etc.
- Initiate scheduling efficiency changes, implement different procedures to improve schedule management and workflow.
- Perform other duties, as asked by the manager, which are related to this position, and which meet the qualifications.
- Training of new employees or other managers to cover scheduling duties while out office.
- Point of reference for other key stakeholders regarding schedule.
- Clearly and timely communicating changes to procedures.
- Establish and maintain cross departmental cooperation.
- Provide, when required, additional job training to game presenters/shufflers, as well within the department.
- Manage projects and deadlines set by your direct managers.
- Propose initiatives and ideas that will benefit the department.
- Manage ad-hoc situations which may occur on shift in appropriate manner to still be able to deliver all products.
- Proven experience in scheduling, resource management, or a similar role, preferably in a fast-paced environment.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Excellent spoken and written English skills, Portuguese language skills as an advantage.
- Solid computer skills, particularly in Microsoft Office
- Experience in developing standards and procedures;
- Ability to make independent decisions and escalate issues appropriately
- Willingness to work full-time and in rotating shifts, including nights and weekends
- Strong interpersonal and soft skills: analytical thinking, multitasking, and a high sense of responsibility
- Capable of maintaining confidentiality, managing urgency, and delivering results under pressure
- Friendly, energetic attitude with strong problem-solving abilities
- A key role in launching and managing our first studio in São Paulo, Brazil
- Competitive remuneration package
- A unique opportunity to gain extensive hands-on experience
- Professional and personal development opportunities