Java Application Support Engineer
- São Paulo - SP
- Permanente
- Período integral
- You will be working as a consultant directly with one US Client.
- We offer:Type Employment: Contractor$22 USD per hourJob Summary:We are looking for a highly motivated Application Support Engineer with 3-5 years of experience in Linux-based environments, Java/Python scripting, and DevOps practices.
- The ideal candidate will be responsible for ensuring the stability and performance of enterprise applications and infrastructure, while working collaboratively within a global support team.
- The embedded FICC roles require candidates to go through an L2 coder pad (primarily debugging) and interviews with AppDev.
- Responsibilities:- Maintain a proactive approach throughout the day, with the ability to analyze, debug, and resolve issues.
- - Develop and enhance the SRE strategy to ensure the scalability, reliability, and performance of the plant.
- - Efficiently escalate issues to the development team, raise incidents, manage impact, and communicate with users and stakeholders.
- - Automate manual processes to improve efficiency.
- - Escalate issues to management on both support and development sides, raise problem tickets, and collaborate with development teams to address issues and drive transformations.
- - Possess a solid understanding of technical concepts and be capable of writing code when necessary.
- - Create documentation, runbooks, and code snippets to resolve issues and share them with the team.
- Key criteria:- Level L2, L3 Application Support experience, preferably in the 6-10 years range.
- - Technical Skills: Unix/Linux, any object-oriented programming experience (Java, C++ etc.
- ), with a good understanding of databases.
- - Proficient in coding and debugging.
- - Strong communication skills.
Caderno Nacional