Success Factors Support Analyst

• Senior profile and at least 7 years of experience, C1 English and Portuguese, interacting with global teams (Indian, Mexican).
• Immediate start if possible.
• Base técnica -The Support Analyst will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability As a member of the Service Delivery Organization an SuccessFactors Onboarding Support Analyst to support and maintain our SAP SuccessFactors Onboarding module 20 The ideal candidate will assist in the smooth execution of onboarding processes manage system tickets and serve as a liaison between HR IT and end users This role focuses on ensuring new hires experience a seamless and compliant onboarding journey Job Responsibilities Provide deep functional technical expertise in the given process area, as well as demonstrated knowledge of key integration points across different modules and technical components Understand the global template and regional solutions designed and developed by Solution Delivery teams and resolve the tickets, keeping the solution intact.
• Perform thorough testing, including regression testing, before releasing any solution for final user validation.

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