Project Manager - Sprinklr
SMT CONSULTORIA E SOLUCOES EM TECNOLOGIA LTDA
- Nova Lima - MG
- Permanente
- Período integral
- Leading end-to-end Sprinklr implementation projects, from kickoff to go-live.
- Acting as the main point of contact for clients—building trust, managing expectations, and ensuring smooth delivery.
- Coordinating cross-functional teams (consultants, solution architects, developers) to keep milestones on track.
- Defining project plans, timelines, and deliverables while proactively managing risks and dependencies.
- Facilitating workshops, steering clear communication, and keeping stakeholders engaged at every step.
- Driving continuous improvement—identifying ways to optimize delivery and elevate the client experience.
- Proven experience as a Project Manager, ideally in SaaS, CX, or tech-driven environments.
- Strong organizational skills.
- Excellent communication—you’re just as comfortable with C-level execs as you are with technical teams.
- Ability to manage multiple priorities while keeping quality at the center.
- Fluent English (C1/C2). Spanish is a plus!