Senior Network Engineer(Team Lead)
- Rio de Janeiro - RJ
- Permanente
- Período integral
At Concentrix our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you!
If you have an interest in improving our performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
- Are you ready to reimagine the world?
- Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?
- Are you bold in your decisions, and do you have contrarian views on how to run a business?
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of CX.
We're a remote-first company looking for the absolute best talent in the world.
#LI-OnsiteProvide first level support on both network outages and network-related projects. You will be accountable for daily network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs.Requirements8+ years of experience in Networking (LAN/ WAN & Security)Bachelor's Degree/Diploma in Computer Science or Engineering required; Cisco Certifications such as CCNA, CCNP, Fortinet Certifications FCNSA, FCNSP and ITIL preferred.Demonstrable experience with Cisco Firewalls, Routers, Switches, Fortigate UTM and implementation experience of these devices. in .NET web framework 4.0 & 4.5 and object-oriented programming required.Deep knowledge with proven expertise of Cisco, Fortigate, Brocade networking products, Load balancers, Firewalls, Routers, Switches, UTMs , Wifi(Cisco/Fortinet/Aruba), maintaining and troubleshootingExpertise in networking concepts such as IPLCs, Leased Lines, MPLS, TI/T3/ E1, VoIP, VPN tunnels etc.Proficient configuring WAN links, VLANs and protocols such as TCP/IP, SNMP, OSPF, BGP, RIP etc.Solid background in network security compulsions from the desktop level to the network gateway and perimeter level6y76yProven experience implementing and troubleshooting WAN protocols such as BGP, OSPF, RIP etc. and security mechanisms such as IPSec/AES/3DES/SSLResponsibilitiesProvide 24x7 L1 network operational support of existing network, capacity planning, conduct infrastructure audits, configure security policies/VPNsProvide troubleshooting support to maintain all network systems and monitor them proactively to ensure that production downtime is minimized and SLAs are achievedConduct InfoSec activities and ID management of Voice devices on a daily, weekly, monthly and quarterly basis to ensure that all devices are compliant with zero deviations per the InfoSec calendarExecute day-to-day network activities as part of Incident management and Change management processes to ensure end users requests are handled and addressed within the defined SLA'sProactively evaluate new and emerging technologies and suggest ways to add value to the existing infrastructureAuthor and deliver network related documentationEnsure an effective communication process is in place with all the stakeholders including vendors, server, voice and desktop support teams #LATAMCNXLocation: BRA Sao Paulo - Rua AchillesLanguage Requirements:Time Type: Full time2025-09-30If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the