Latam Training Manager

• This is a dynamic and impactful role where you will lead and manage a talented team, develop innovative training programs, and ensure high levels of customer satisfaction.
• You will have the opportunity to shape the future of professional training services and contribute to the continued success of our mission.
• Key Responsibilities:Training Solutions Development: Design and develop both in-person and e-learning training solutions tailored to the needs of your market.
• Collaboration: Work closely with marketing, sales, and peer operations teams to develop and contribute to product, marketing, and sales strategies.
• Financial Management: Take ownership of public training schedules, budgeting, and managing performance around financial KPIs, including sales, revenue, and profit.
• Team Leadership: Manage and inspire a team of instructional designers, training coordinators, and administrative staff, ensuring continuous growth and development.
• Operational Excellence: Oversee administrative systems and processes, ensuring efficient workflows and exceptional customer service.
• Coordination: Manage venue selection, contracting, and coordination for training events.
• Review training course occupancy and take action to ensure course profitability.
• Compliance & Accreditation: Ensure adherence to external and internal requirements for course delivery, including accreditation maintenance and instructor qualifications.
• Sales & Marketing Support: Work with Sales and Marketing teams to optimize product catalogs and identify local trends to support the business.
• What We're Looking For:Education: Bachelor's degree in business, learning and development, or a related field (or equivalent experience).
• Experience: Minimum of 5 years' experience in managing and delivering training services, preferably within a business-to-business environment and driving growth in a professional training business.
• Communication Skills: Strong communication and interpersonal skills to foster a collaborative and supportive team environment.
• Leadership: Proven experience in managing and developing teams, fostering an open, collaborative, and inclusive culture with a passion for people development.
• Technical Skills: Advanced proficiency in Microsoft Office (Excel, PowerPoint, etc.
• ) and LMS platforms.
• Ability to manage multiple projects and priorities, keeping everything on track and driving results.
• Languages: Strong command of English and Portuguese or Spanish, both verbal and written.
• Why Join Us?You'll be part of a dynamic, diverse, and supportive team committed to making a difference.
• We offer opportunities for professional growth and development, and we support our employees in achieving their career goals.
• Plus, you'll get to work with a company that values diversity, inclusion, and a positive work culture.

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