Order & Licensing Transaction Management Oversee and support standard and complex transactions related to licenses, orders, revenue, and invoices. Ensure timely and accurate processing of operational tasks. Supervise task assignments and monitor progress via dashboards. Apply deep knowledge of policies, rules, and processes. Ensure customer expectations and KPIs are met. Build relationships and collaborate with internal stakeholders to support evolving business models. People Management & Coaching: Motivates and develops employees, supports change, and values diversity. Customer Focus: Prioritizes customer needs, collects feedback, and drives satisfaction. Collaboration & Communication: Builds effective relationships, practices active listening, and shares information. Analytical Thinking & Problem Solving: Uses data to make decisions, thinks creatively, and proposes innovative solutions. Technology & Operational Management: Understands systems and emerging technologies, manages initiatives effectively. Resilience & Adaptability: Maintains efficiency under stress, promotes team flexibility and self-awareness. Proven ability to lead projects and resolve complex problems. Strong interpersonal, analytical, and organizational skills. Familiarity with operational systems and customer service platforms.