Rollout Coordinator

Link Consulting Services

  • São Paulo
  • Permanente
  • Período integral
  • Há 1 mês
This is a 100% on-site position.Work authorization for Brazil is required.Position Mission:Lead the deployment of telecommunications products and services by aligning internal demands with customer objectives, developing detailed implementation planning, distributing activities, and managing resources to ensure delivery within defined timelines and budgets. Proactively mitigate risks while ensuring full compliance with internal and external quality, safety, and acceptance procedures. Guarantee the effective execution of all field activities, directly supporting subcontractors and technical teams in the resolution of operational challenges, and ensuring full compliance with safety, quality, and customer acceptance procedures.Key Responsibilities:Internal Coordination:
  • Receive and validate internal demands by checking prerequisites and documentation compliance with internal and customer standards.
  • Plan deployment activities considering available resources, internal demands, and customer priorities. Request equipment, materials, and services to the project PM when necessary.
  • Conduct periodical alignment with internal teams regarding execution prerequisites, changes in priorities, or timeline adjustments.
  • Ensure accurate and daily updates of KPIs, project progress, reports, and communications in both internal and customer systems, supporting compliance and audit requirements.
  • Perform sample audits, including unannounced site visits, to verify adherence to safety, quality, and acceptance standards. Demand corrective actions when necessary.
Customer Alignment:
  • Align internal efforts with customer goals, negotiating priority changes when needed. Monitor the progress of customer-side prerequisites such as infrastructure readiness, transmission availability, and access authorizations.
  • Participate actively in meetings, conferences, and events—both internal and customer-driven—whether in person or online, especially those involving compliance and audit processes.
Subcontractor Management:
  • Ensure that all field activities are executed effectively and according to plan, providing on-the-ground support, removing blockers, and escalating issues when necessary to meet delivery targets.
  • Monitor subcontractor field teams daily, recording summarized progress, adjusting priorities, and escalating as needed to ensure deadlines and budgets are respected.
  • Act as a technical coach, providing guidance and support to subcontractor teams for safer and more assertive execution. Ensure compliance with all applicable local laws and internal/external regulations.
Governance and Compliance:
  • Timely issuance of all reports, documents, and tickets as required by internal and customer procedures, following the approved formats and content standards.
  • Ensure that all stakeholders (internal teams, subcontractors, and customers) comply with legal, regulatory, and procedural requirements—particularly in the areas of compliance, security, and auditing.
Field Execution Oversight:
  • Be the primary operational lead responsible for ensuring all deployment activities are executed in the field as planned.
  • Anticipate and resolve execution challenges through direct interaction with subcontractors and technical supervisors.
  • Monitor work quality, field conditions, safety protocols, and scheduling adherence on a daily basis.
Requirements:Education:
  • Technical degree in Telecommunications, Electronics, Electrical Engineering or related fields.
  • Associate (Technologist) or Bachelor’s degree is highly desirable.
Experience:
  • 5+ years of experience in the telecom industry.
  • 2+ years of experience as a deployment supervisor or senior deployment analyst.
  • Experience working in or for a telecom carrier or vendor.
Technical Knowledge:
  • Proven experience in coordinating 10+ field teams simultaneously.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Basic knowledge of project management (certification is a plus).
  • Understanding of wireless and/or bearer network engineering (installation) fundamentals.
  • Advanced English - Writing and Speaking.
Key Skills:
  • Leadership and team motivation
  • Negotiation and stakeholder management
  • Clear oral and written communication
  • Detail orientation and organizational skills
  • Customer-centric mindset
  • Self-discipline and emotional balance
  • Creative problem-solving
  • Integrity, coherence, and accountability

Link Consulting Services