Sr Account Manager

Sinch Ver todas as vagas

  • São Paulo - SP
  • Permanente
  • Período integral
  • Há 2 dias
Job Category: Direct SalesJob Description:Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!As a Senior Account Manager at Sinch, you will take ownership of a portfolio of high-value client accounts, serving as a strategic partner and trusted advisor. Your primary focus will be to drive account growth, ensure long-term client satisfaction, and deliver exceptional service that aligns with client goals and business objectives.In this role, you'll lead the development and execution of strategic account plans, identifying new opportunities for expansion while ensuring delivery of tailored, value-driven solutions. By building strong, consultative relationships and staying attuned to industry trends and client priorities, you'll position Sinch as a proactive, forward-thinking partner. You will also monitor account performance closely, providing actionable insights and regular reporting to both clients and internal stakeholders.This is an ideal opportunity for a relationship-focused, growth-minded professional who thrives in a client-facing role and is passionate about delivering impact through collaboration, strategy, and execution.Core Competencies:Strategic Account Management: A focused approach to managing high-value client relationships by aligning with their long-term goals, creating tailored solutions, and driving mutual growth and success. This skill emphasizes building trust, identifying opportunities for expansion, and ensuring sustained client satisfaction.Opportunity & Pipeline Management - The process of identifying, organizing, and tracking sales opportunities within the pipeline to prioritize efforts, forecast revenue, and ensure a consistent flow of deals toward closure. This skill focuses on efficiency and maximizing outcomes from available opportunities.Value Proposition - Effectively communicating the value and benefits of the solution to the client, ensuring alignment with their needs and securing buy-in.Prospecting Effectiveness - Prospecting Effectiveness involves utilizing various methods and tools to effectively identify, engage, and convert potential prospects into leads. It includes asking for referrals, creating compelling prospecting messages, leveraging social media, and educating prospects.Negotiation Skills - Engaging in negotiations to achieve mutually beneficial agreements, balancing client satisfaction with organizational goalsMarket & Vertical Intelligence - In-depth understanding of the market, including key players, competitive landscape, and emerging trends. This knowledge helps identify potential leads and opportunities for business growth.Qualifications:
  • A minimum of 8 years of related experience with a bachelor's degree; or 6 years a master's degree; or a PhD with 3 years' experience; or equivalent experience.
  • Experience in account management, sales, or customer success in the technology sector.
  • Proven track record of managing complex client relationships and driving account growth.
  • Strong leadership and mentoring skills with the ability to inspire cross-functional teams.
  • Exceptional communication, negotiation, and problem-solving skills.
  • Bachelor's degree in business, Marketing, or a related field.
BenefitsSTAY HEALTHY: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde.FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.FAMILY FIRST: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.EVERYDAY WELLBEING: We partner with Wellhub to help Sinchers access gyms and wellness options.SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.TAKE A BREAK: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.Our Hiring ProcessIn Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory.Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch' s hiring needs and candidates' career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly!Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career.We are always open to candidates that could bring new ideas and perspectives to Sinch!

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