Ai Solutions Customer Success Manager

  • São Paulo - SP
  • Permanente
  • Período integral
  • Há 2 dias
Detalhes da VagaEscolaridade Não InformadoSegmento Não InformadoSalário Não InformadoÁrea de AtuaçãoDiversos / OutrosO que você irá fazer
  • You will serve as a strategic partner, guiding customers through AI workflow deployment, ensuring seamless execution, and optimizing performance.
  • Strong verbal communication skills are essential, as you will engage directly with a diverse range of stakeholders.
  • Key Responsibilities Client Engagement: Partner with growth marketers, content leads, and executives to align AI-driven content strategies with business goals.
  • Project Execution: Manage content deployment timelines, ensuring timely publication and addressing any delays proactively.
  • Workflow Optimization: Work with technical teams to design and implement AI workflows, balancing speed and impact.
  • Performance Tracking: Monitor key metrics (e.
  • G.
  • , organic traffic, CTR, revenue impact) to optimize AI content effectiveness.
  • Solution Deployment: Drive efficient implementation, reducing unnecessary iterations.
  • Customer Training: Enable teams to leverage AI platforms effectively, removing technical barriers.
  • Best Practices Development: Create playbooks based on successful implementations to streamline future deployments.
  • Product Feedback: Relay customer insights to Product and Engineering teams to refine future platform improvements.
  • Qualifications 5+ years managing software implementations, with expertise in onboarding, adoption, and expansion.
  • 3+ years working with enterprise clients, balancing multiple stakeholder relationships.
  • Proven ability to guide customers toward successful SaaS or AI solution adoption.
  • Exceptional spoken English, with the ability to communicate complex concepts clearly.
  • Strong analytical skills, with experience in data-driven decision-making (SQL, Python, or similar tools a plus).
  • Self-motivated, adaptable, and experienced in fast-paced environments.
  • Our Team Values Integrity & Humility: High integrity, low ego, and a good sense of humor.
  • Passion for Growth: Commitment to continuous learning and development.
  • Bias for Action: A results-driven approach with a focus on speed and execution.
  • Innovation Through Iteration: A love for experimentation and rapid iteration.
  • Benefits Fully remote work with flexible scheduling.
  • Collaborative, high-growth environment focused on innovation.
  • #J-18808-Ljbffr
Informações AdicionaisQuantidade de Vagas 1Jornada Não Informado

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