Hr Operations Analyst

• Our team has a geographical, in-country focus on operational excellence and compliance.
• We are also the executors and experts of local intelligence.
• About the role:Passionate about employee experience, the Country Care HR Consultant will report to the Country Care Latam Lead.
• This role will be an operational driver and in-country HR subject matter expert.
• This position will partner with HRBP''s of business division, Centers of Excellence, shared services (“Pearson People Services”), Payroll, Solutions (IT), and Finance, to keep Pearson competitive and compliant.
• You'll be the Point of Contact for Brazil within the global Country Care organization.
• Your peers lead Country Care activities all around the globe.
• Key Responsibilities .
• Implement both long and short-term strategies as per the business division HRBP guideline.
• Manage adherence to Compliance/local regulations.
• Partner with our Legal COE teams on local legislation update, employee relation matters.
• Maximize the value of services across the employee hire to retire lifecycle, through an exceptional delivery and provide expertise support in an HR compliance standpoint.
• Identify gaps and work on a Process Improvement portfolio.
• Provide an exceptional experience through innovation, simplification, and digitization.
• Manage high profile escalations through multiple team partnership, assess root cause, implement solutions to reduce escalations and improve processes.
• Strategically manage local vendor performance including SOW, SLA establishment with our benefits vendors.
• Act as a sounding board for our HRBP and COE for any case escalation related to a specific business division.
• Maintain positive relationships with the Latam HR Teams to ensure effective co-operation and synergy.
• Share best practices.
• Oversee the Employee Relations including the Unions negotiations and company representation.
• Be part of the local leadership team advising and leading the local HR policies and local compliances.
• Define all the HR local policies according to Pearson needs and local legislation requirements.
• Oversee, help, advise and support the HRBP and local management on the implementation of the local HR legislation.
• Support the facilities team regarding the Health and Safety employee requirements.
• Advice on the Legal Entity governance.
• To be successful in this role, you will ideally have:Bachelor's degree or equivalent level of education.
• Professional experience across all Human Resources subsystems.
• Significant experience in Employee Relations, Benefits Management, and negotiations with the local Union.
• Knowledge of Payroll and Personnel Administration routines.
• A natural ability to discern, organize, and convey complex problems and solutions.
• Thrive in an environment with an agenda for change, growth, and innovation.
• Student of simplification and making complex processes appear simple to the end user.
• Gifted at executing corporate strategies into locally relevant applications.
• Excellent communication skills in both written and spoken English.
• Availability to attend Pearson''s office in São Paulo (Barra Funda) 1 to 2 times per week.
• Check out our benefits:Home OfficeHome Office AllowanceMedical AssistanceDental AssistanceEmployee Well-being SupportLife InsuranceMeal VoucherPharmacy Discount ProgramDiscount on Our Language School FranchisesDiscount on Language Learning BooksPearson UniversityChildcare AssistanceBirthday OffAIP (Annual Incentive Plan)Extended Maternity and Paternity Leave - 6 months for mothers and 1 month for fathers.
• If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson.
• Click 'Apply Now' to create your application online.
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