
Tech Systems Analyst II
- Brasil
- Permanente
- Período integral
Responsibilities
- Monitor, investigate, and resolve production issues and incidents in a timely manner.
- Analyze application and database performance; troubleshoot PL/SQL code and database queries.
- Perform root cause analysis and provide suggestions for long-term fixes for recurring issues.
- Work closely with developers, DBAs, and QA teams to deploy application updates and patches.
- Create and maintain scripts for automation and monitoring using oracle sql scripting or equivalent tools.
- Participate in rotational 24x7 on-call 3rd/4th level support
- Ability to effectively communicate with other team members Maintain documentation for support processes, incident handling, and configurations.
- Support and maintain projects developed by the team; and assist in production deployment and outages.
- Configure, deploy, debug, monitor, and document new system features and enhancements.
- Collaborate with business professionals to determine functional and non-functional requirements for up coming new projects to production
- Bachelor’s degree in computer science, Engineering, or related field required.
- 3+ Years of PL/SQL development experience
- 2+ years of experience in production environment support
- Exposure to CI/CD tools like Jenkins.
- 2+ years of experience on Linux platform.
- Excellent organizational skills, self-administration, attention to detail, multi-tasking, and effective prioritization
- Experience on Java ecosystem is a plus
- Oracle Database experience
- GIT hub, JIRA & Confluence