
JavaScript Engineer : Customer Data Integrations (Remote, Americas)
- Brasil
- Permanente
- Período integral
- Acting as a technical partner to customers during onboarding and integration, offering guidance through calls and hands-on collaboration
- Assisting customers asynchronously by troubleshooting, reviewing implementations, and validating data quality - while proactively monitoring integration health to catch and resolve issues early.
- Working closely with other integration-focused teams to identify recurring integration issues and develop scalable solutions.
- Building and maintaining internal tools that improve visibility into customer integrations, such as dashboards and systems that highlight data quality and integration health.
- Supporting the evolution of our event tracking capabilities to ensure reliable, scalable data collection for integration and product use cases.
- Contributing to improving documentation, training materials, and developer resources for customers and internal teams.
- Partnering with Product, Customer Success, and other engineering teams to shape the future of integrations with customers.
- Remote-first: work from anywhere
- Cross-functional: partner daily with Product, Data Science, and Customer Success
- One-week sprints, daily stand-ups, monthly retros - Lightweight processes that favor rapid continuous development
- High trust, low ego culture focused on outcomes over hours
- Continuous learning encouraged through an annual learning stipend and peer mentorship
- Minimum two years of professional and/or academic experience in software engineering.
- Strong communication and interpersonal skills, with enthusiasm for working directly with customers and collaborating across teams.
- Enjoys solving new problems daily while partnering closely with internal teams.
- Proficient in JavaScript, with experience building applications using React and server-side technologies like
- Familiarity with building dashboards, monitoring systems, or data visualization tools is a plus.
- Quick learner with the ability to adapt to new technologies, design patterns, and evolving integration challenges.
- Comfortable troubleshooting complex issues, validating data quality, and translating customer feedback into scalable solutions.
- Bonus points for experience with tools for querying, managing, or analyzing data (e.g., OpenSearch, ClickHouse, SQL).
- Ability to work between PST and GMT+1 time zones.
- 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Maternity & Paternity leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
- 💵 This position has a base salary range between $80k and $120k USD. The offer varies on many factors including job related knowledge, skills, experience, and interview results.
- 🎉 Regular team offsites to connect and collaborate