Senior Manager - Tissue Operations - Brazil
RBW Consulting
- Brasil
- Contrato
- Período integral
- Develop and foster relationships with Apheresis, Cell Lab and Treatment Centre Staff for assigned region.
- Work with Clinical and Commercial CAR-T teams to establish the apheresis collection footprint to support the clinical trial site plans for assigned region.
- Coordinate with internal teams and collection site staff to ensure all collection site onboarding activities are successfully completed and sites are prepared to perform collections within the required timelines.
- Communicate collection site on-boarding status to Clinical teams and develop and execute mitigation plans for any delayed timelines.
- Perform technical site assessments and train collection center staff on collection requirements and attend site audits as required Provide Quality Systems support by participating in deviation activities and impact/investigation assessments for cell collection centers.
- Work with Quality Assurance and other internal business partners to monitor and assess vendor performance and capacity after site launch.
- Manage rollout of process changes to assigned sites. Collect VOC (voice of customer) and VOB (voice of business) feedback used for continuous operations improvement
- Collect and enter data into electronic data management systems Represent the department on cross-functional project teams, as requested.
- Comply with applicable SOP’s and regulations.
- Experience in Apheresis Operations Management, QA Operations, GMP production, GTP or other relevant operational areas (E) Breadth of experience in regulated (GxP) environment, understanding of HTA (either hospital or pharmaceutical/biopharmaceutical company) (E)
- Experience working in Apheresis, Cellular Therapy or Stem Cell Transplant programs (P)
- Experience working with critical raw material suppliers or contract manufacturing organizations (E)
- Experience in an operational role for supplier qualification and management of external Apheresis, Cellular Therapy or Stem Cell Transplant programs. (P)
- Has successfully worked in a team-based environment. (E)
- Experience in delivering process improvements, ideally in processes for qualification, training, and management of external cell procurement (Apheresis) suppliers. (E)
- Experience managing contracts with external apheresis providers. (P)
- Prior customer facing role in pharmaceutical/biotech industry (P)
- Undergraduate degree in related science or nursing (E)
- Advanced degree in related science or nursing (P)
- Be fluent in English and Portuguese (E)
- Ability to rapidly solve problems and deal with organizational complexity
- Ability to prioritize and complete work with sense of urgency based on criticality
- Medical, scientific and clinical knowledge
- Knowledge of applicable regulations and standards
- High attention to detail skills
- High organization skills with ability to multi-task several tasks in parallel
- Customer-centricity — Consider the impacts of decisions on the customer (treatment centre), striving to ensure that process changes improve and do not impede customer service when possible, while ensuring compliance with regulations
- Excellent interpersonal and presentation skills to communicate effectively across all levels within the organization and multiple cultures
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